Tag: human capital

  • More Than Metrics: Rediscovering the Human Center of Our Organizations

    More Than Metrics: Rediscovering the Human Center of Our Organizations

    How Appreciative Inquiry Helps Us See People as Assets to Cultivate, Not Expenses to Minimize We’ve built entire leadership cultures around numbers. Productivity ratios. Staffing benchmarks. Turnover metrics. HCAHPS scores. Student achievement data. Profit margins. Reimbursements. Output/hour. Engagement dashboards.In healthcare and education especially, leaders are pulled into a vortex of measurement so powerful that it…